Shipping policy
shipping by DPD in Riga, the territory of Latvia and in Baltic states
| Shipping zone | Delivery method | Delivery time (average) | Cost | |
| Baltics | DPD home delivery | 1-3 business days |
|
|
| Europe | TNT / FedEx | 3-7 business days |
|
|
| Rest of the world | TNT / FedEx | 5-15 business days | 19.90 EUR | FREE above 150 EUR |
A door-to-door delivery by DPD courier on weekdays from Monday to Friday from 9.00 to 18.00. The shipping fee will be calculated by purchasing the goods by entering the delivery address. Please indicate the address at which you will be able to stay and receive the order during the working day.
Delivery time within Latvia is 1-2 working days after shipment.
receiving goods in the an&angel store
Receiving an order at the an&angel store at 24 Antonijas Street, Riga, during the business hours specified by the store. More information by phone: +371 27726955 or by e-mail: angel@angel.lv
You will be able to receive the order on the next business day or by agreement with the an&angel representative for a specific time on the day of purchase.
Upon receipt of the order, we will ask you to present your identification document and the order number.
worldwide delivery by FedEx and TNT
A door-to-door delivery by FedEx and TNT courier on weekdays from Monday to Friday from 9.00 to 18.00. The shipping fee will be calculated by purchasing the goods by entering the delivery address. Please indicate the address at which you will be able to stay and receive the order during the working day.
Delivery time in Europe is 3-4 working days after shipment, worldwide delivery up to 10 working days (excluding customs clearance time).
Please note that customers are responsible for covering any local customs duties. We are not obligated to refund such expenses to the customer.
| Shipping zone | Delivery method | Delivery time (average) | Cost |
| Baltics | DPD home delivery | 1-3 business days | 6.90 EUR | FREE above 150 EUR |
| Europe | TNT / FedEx | 3-7 business days |
14.90 EUR | FREE above 150 EUR
|
| Rest of the world | TNT / FedEx | 5-15 business days | 19.90 EUR | FREE above 150 EUR |
please be noted that:
— Delivery for orders placed at the time of sale may take a little longer time than usual.
— The delivery address should be as detailed as possible. All necessary additional information, such as a door code, must be provided so that the courier can deliver at the time promised. If the address is incorrect or inaccurate, the delivery time may be extended.
— Be sure to provide the correct phone number.
— The courier at the time of the delivery has the right to ask for a personal identification document (passport, ID card or driver’s license) to verify the identity of the recipient.
returns:
A return of purchased items may be initiated within 14 days of delivery if you are not satisfied with your purchase or if the item is damaged. Contact our team at angel@angel.lv for more information.
At an&angel, we are committed to ensuring your satisfaction with every purchase. We understand that sometimes items may not meet your expectations or may arrive damaged. That's why we offer a hassle-free return and exchange policy to make your shopping experience as convenient as possible.
